Swim School FAQ’s

Yes, if we have a suitable space it is possible to join part-way through a term.

Edge Sports and Activities Ltd accepts payment by BACS and the secured online invoice system.

Term time payments can be made in full, or instalments

Holiday course payments are made in full with 48hrs after booking is confirmed

Any items left at the pool will be collected and stored appropriately. If you think you have left anything at the pool please let us know as soon as possible so we can return the items to you.

Yes, Edge swim school follows the Swim England national teaching plan framework and will progress through the award scheme. These are only awarded when the skills are obtained correctly, and may not necessarily mean they move up each term. Badges and certificates are awarded as part of your termly fees.

For holiday courses parents will have the opportunity to purchases certificates/badges at the end of their child course.

All details of our assessment and awards can be found on the following page – click here

If you are swimming at All Hallows, swim hats must be worn for all lessons (irrespective of gender/hair length etc), otherwise you not be allowed to enter the water. Fabric hats can be purchased directly from us at a cost of £6.50 each.

Goggles are not essential for beginners. We encourage all beginners to practise getting their faces wet without using goggles initially. Once swimmers are swimming without aids and are learning aquatic breathing they will need to have goggles in order to see underwater effectively.

No, children can progress much faster and gain independence if they are swimming without their parents from an earlier age.

This will depend on many things and just like with all sports and activities all children progress at different rates. If your child is very nervous when starting lessons it will most likely take them slightly longer to learn to swim unaided whilst they build their confidence. We sometimes find children who have learnt elsewhere may need to take a few steps “backwards” to correct their technique before moving forward.

As an existing member, your swim place(s) will automatically roll over into the new term. For anyone wishing to cancel their place(s) for the next term then you will need to let us know by the specific date that is email out to you. To secure your place for the next term a non-refundable deposit of £30.00  per child is required, or, full payment can be made straightway for the swim course.

Your deposit payments are due by a specific date emailed out, and if not received by this date, then your places will be automatically cancelled and reallocated. Bookings will still be taken after this date, but please be aware that we might not be able to offer your first choice of time/day, or you may lose your place completely.

Once you have confirmed that you wish to continue we will email a booking confirmation/payment invoice of the place offered.

Directions to the pool when arriving at All Hallows Catholic School (Weybourne Rd, Farnham, GU9 9HF)

When approaching the school, please use the entrance located on the far right-hand side of the school building when arriving. Follow the road down into the car park, where you’ll see a set of double doors on your left—that is the entrance to the pool.

On the first day of each term, a member of the Edge Swim team will be available poolside to assist you. The female changing room is directly ahead, and the male changing room is to your right.

We recommend arriving early for your first session to allow enough time to familiarize yourself with the pool facility.

Please note that smoking and vaping are not permitted anywhere on the school grounds.

Directions to the pool when arriving at Lord Wandsworth College

Please enter the College through the main gate next to the Four Horseshoes pub (RG29 1TA). Be aware that Sat Navs may direct you to other entrances, which may be restricted. As you approach the barrier just beyond the main gate, it will open automatically.

Once inside, drive straight up the driveway and follow the road through two bends (first right, then left). The main car park will be directly ahead. From there, you’ll see several main buildings, with the entrance to the pool directly in front of you, marked by Edge Sports and Activities flags on the first day of each course. A member of the Edge Swim team will be there to assist you on the poolside.

Pool Building Door Entry/Exit, Acess to chageing Room & Poolside
To access the pool building, there is a key card attached to the outside door handle. Use this if no staff member is available to open the door from inside. To exit, press the green button located halfway down the wall by the right-hand door.

Once inside, the changing rooms are through the double doors on your left. The female changing room is immediately on your right, and the male changing room is at the end of the corridor on the right, past the sports hall.

Please note that entry to and exit from the poolside must be through the changing rooms.

We recommend arriving early for your first session to allow enough time to familiarize yourself with the pool facilities.

Please note that smoking or vaping is not permitted anywhere on the school grounds.

Forest Pool – Parking & Directions

Parking:
Please park in the small public car park at the end of Church Lane (postcode: GU10 4EN). As space is limited, please park considerately—ensure you do not block other vehicles or access routes. Being respectful of the space helps us maintain good relations with local residents.

Directions to the Pool:
From the car park, walk through the iron gates of the church. Follow the path around the left side of the church, and continue along the footpath through the churchyard. As you exit the churchyard into the forest, our gate is on the right-hand side.

Important Notes for Swimmers:

  • Please remove all footwear at the door – Overshoes are available for non-swimmers or those just watching.
  • Do not flush wet wipes – Please dispose of them in the bin provided.
  • Be respectful of the setting – The pool is located within a private home, and we are very fortunate to have access to it. Please treat the space with care and consideration.

Link to website for more information – Forest Pool

Yes, you are permitted to use the school car parks at both All hallows Catholic School & Lord Wandsworth College

All Hallows Catholic School

We would like to remind all parents that the school car park is an active car park used by staff, students, and other parents, including those with small children. As such, we kindly ask you to drive slowly and with caution, especially around the area near the school pool site.

Please ensure that you are parking only in the designated bays, and avoid using the staggered bays for larger vehicles, as this can obstruct other cars from passing through. Additionally, parking in the hatched areas in front of the pool entrance, where access to the swimming area is provided, should not occur under any circumstances.

Your cooperation is essential in keeping our car park safe and accessible for everyone.

At our swim school, the health and safety of every child is our top priority. We understand that some children may have specific health conditions that require additional care or considerations when participating in swimming lessons. Whether your child has asthma, epilepsy, eczema, diabetes, or another medical condition, swimming can often be a beneficial and enjoyable activity — with the right precautions in place.

We strongly encourage parents to consult with their child’s healthcare provider before beginning swimming lessons, especially if the child has a chronic or complex medical condition.pl

General Guidelines

Before enrolling your child in swimming lessons, please inform us of any medical conditions they may have. This allows our instructors and staff to make any necessary accommodations to ensure a safe and supportive environment.

General Illness

Swimmers should not swim if they have an open wound, any infectious disease, cough, cold, ear infection, head lice or stomach upset. Swimmers should not enter the water for 14 days following unexplained diarrhoea..

Common Health Conditions and Considerations

Asthma
Swimming is often recommended for children with asthma, as the warm, humid air around pools can be easier on the lungs than dry air. However, it’s important your child brings their reliever inhaler to every lesson, and that instructors are made aware of their condition and action plan.

Eczema and Skin Sensitivities
Chlorinated water can sometimes irritate sensitive skin. Applying a barrier cream before swimming and rinsing thoroughly after can help minimize irritation. Let us know if your child has any special skincare needs.

Epilepsy
Children with epilepsy can usually swim safely under close supervision. We may request a medical clearance, and additional support or one-on-one instruction might be recommended depending on the severity and type of seizures.

Diabetes
Swimming is a great form of exercise for children with diabetes. However, it’s important to monitor blood sugar levels before and after lessons. Please inform our staff about any signs to look out for and what to do in case of a low blood sugar episode.

Ear Infections or Tubes
If your child is prone to ear infections or has ear tubes, they may need to wear ear plugs or a swim cap. Always follow your doctor’s recommendations.

When Swimming Should Be Avoided

While swimming is generally a safe and healthy activity, there are certain conditions where children should temporarily refrain from participating, to ensure their own wellbeing and prevent the spread of illness to others.

Impetigo
Impetigo is a highly contagious skin infection caused by Staphylococcus aureus bacteria. It presents as blisters or sores that produce a yellowish discharge, often around the mouth and hands. Children with impetigo should not swim until the infection has fully cleared and treatment is complete. Personal hygiene is critical—towels and clothing should not be shared.

Cellulitis
This superficial skin infection causes redness, swelling, and discomfort. Swimming should be avoided until cellulitis has resolved completely, as exposure to water can aggravate the condition and increase the risk of bacterial spread.

Chickenpox and Other Rash Illnesses (Exanthemata)
Children with chickenpox or other contagious rash-causing illnesses (e.g., measles or hand, foot and mouth disease) should stay out of the pool until all symptoms have resolved and any scabs or lesions have fully healed. These conditions are easily spread, especially in group settings like swimming classes.

Communication is Key

We work closely with families to accommodate each child’s needs. The more we know, the better we can support your child’s swim journey. All medical information is handled confidentially and shared only with staff who need to know to provide safe instruction.

Unfortutnately, the taking of photos and video recordings are not permitted under any circumstances while the swimming lessons are in progress due to child protection guidelines.

Importantly, this includes the use of phones in the changing rooms, or hallways, and includes any use of the photo or video function (even if you are taking pictures or video of yourself).

Parents / Guardians of any children (swimming or not swimming) who have their own mobiles or smart devices will need to make sure they are not using them to take photos/videos while around the poolside/changing room areas.

In the interest of safety and comfort of all our swimmers and in accordance with the Swim England safeguarding policy, we ask that all adults only access their gender appropriate changing room. Children of 8 years of age and above are also required to change in the gender correct changing room

To summarize: I.E Dads – please only ever access/use the male changing rooms, irrespective of the gender of your child. Mums – please only ever access/use the female changing rooms, irrespective of the gender of your child.

If your child is over 8 and of the opposite gender, they are asked to change on their own.

The policy and more detail can be found here if you would like more information Please refer here.

We kindly ask that any parents/guardians whose child is using the changing room without them present, be asked to use them responsibly and remind them that bullying / antisocial behaviour will not be tolerated.

The changing area and showers are not to be used as a play area and any other users of the facility MUST be treated with kindness and respect.

Please ensure that swimmers are not using the toilet cubicle as a changing room.

There is only one toilet in each changing room so it is really important that these are kept clear for those who need to use the toilet, rather than to change in, even at quiet times.

 Should any swimmers feel uncomfortable changing in the rooms provided, we recommend using a large changing towel / poncho.

Or they can also use something like a dry robe or onesie and then changing at home.

Outdoor shoes must be removed before entering the changing rooms, or the blue overshoe covers are worn before you enter the changing.

This just ensures that the transfer of mud etc from outside is restricted and keeps the changing room floor clean for swimmers and their families. Once removed, shoes can either be left outside in the reception area or taken into the changing rooms with you.

Blue shoe covers are available if you would prefer to keep your shoes on. Please just pop these on before entering the changing rooms. If possible, please leave these in the bin provided after use so that they can be recycled.

Every child has access to the same opportunities, although some children may have specific medical, physical or behavioural requirements that need to be taken into account prior to participating in activities. The needs of each child vary, so decisions on how best to include children into our programme, are made on a case-by-case basis. We request that parents of children with specific needs contact us to discuss how we can best accommodate their child, and consider whether any special arrangements need to be made. We may need to assess an individual’s need and find the most appropriate means of participation. Please note we cannot provide for children requiring personal care, including toileting.

Our waiting list works on a first come first served basis regardless of what position you are on it.

When a place becomes available for your child’s specific stage/level, you will be contacted (along with the swimmers on the list) and allocated to the first person who gets back to us.

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